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Privacy Policy
How we collect, use, and protect your information.
Last updated: December 26, 2024
Mold Compass ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
Information We Collect
Information you provide directly:
- Email address (when you subscribe, download resources, or make a purchase)
- State or location (optional, to provide region-specific information)
- Payment information (processed by our payment provider; we do not store card numbers)
- Any information you include in communications with us
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Date and time of visits
How We Use Your Information
- To deliver requested resources (guides, toolkits, sample chapters)
- To process purchases and send order confirmations
- To send educational updates and newsletters (with your consent)
- To respond to your inquiries and provide customer support
- To improve our website and content
- To prevent fraud and protect site security
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Payment processors, email services, and hosting providers
- Legal requirements: When required by law, court order, or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use essential cookies to make our website function properly. We may also use analytics tools to understand site usage. You can control cookies through your browser settings.
Data Retention
We retain your information as long as necessary to provide our services and fulfill the purposes described in this policy. Email subscribers can unsubscribe at any time, and we remove emails from marketing lists within 30 days.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at [email protected].
California Privacy Rights
California residents have additional rights under the CCPA, including rights to know and delete personal information and the right to opt out of sale. We do not sell personal information.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Security
We implement reasonable security measures to protect your information. No method of transmission over the internet is 100 percent secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes are posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: [email protected]